FAQs

DuoTrac Features - How it works +

How does DuoTrac work?

DuoTrac Golf’s club and body sensors track the golfer’s club face angle, transition, face angle at impact, and weight shift from 3 points in space (one club sensor and a pair of hip sensors). Incorporating the measurement of additional reference points gives a complete statistical snapshot of your full swing and hip sway. It’s the sum of that data run through our analytics model that computes where the swing is off and how to correct it, doing so in a simple way.

DuoTrac sensors should be placed on the grip, middle of the back on your waist and on the left hip. The DuoTrac app is currently available for iOS and Android users. The app can be used on your phone or tablet.

What makes DuoTrac better than other swing analyzers?

DuoTrac beats the accuracy of other swing analyzers through its 3-sensor model and additionally tracks both the club and the body. By incorporating hip sway, DuoTrac shows you how to properly transition and naturally align your hips with the target line right through impact.

Do I need to pair my sensors each time I play?

No, the sensors will automatically pair unless your device is turned off or needs to be recharged.

Do I need to charge my sensors one-by-one?

No, the USB multi-port charging station included with every DuoTrac kit allows you to charge all sensors at the same time.

Will DuoTrac be available for other sports?

DuoTrac is a multi-point, motion-tracking, portable sensor device and mobile app that can be used in multiple sports to analyze and improve swing performance. We are in the works of launching tennis, baseball, and football devices next.

Will the sensors fit on my clubs?

Yes, DuoTrac comfortably fits at the grip, shaft, and on your hips.

How secure is DuoTrac when attached to my club?

If you secure it properly as instructed, it should not come off with normal swings. Any large vibrations or extreme mis-hits might loosen the sensors, but should be checked to make sure everything is secured before your next swing.

Will DuoTrac measure club head speed?

No, We have the algorithms within the sensors to do so. The reason we do not feel measuring club head speed is beneficial is because speed kills on the driving or practice range because if more distance is what you need then better mechanics is the only way to get it, unless you want inconsistent shots and injury by going at it more than full force. A better way to look at speed is more by tempo or ratio from back swing to down swing. If the ratio is ideal that really is all you should focus on, not how fast you can swing a club, which can eventually cause you to injure yourself.

DuoTrac App +

Do I need a WiFi connection to access the App. on my phone?

No, just a Bluetooth connection from your mobile smartphone.

Do I need to have a phone or tablet to view my game data?

Yes, there is a free, downloadable app that will track your game statistics and data week after week to provide you with the most insightful feedback possible.

Can I view my data on your web app page?

We currently do not have a web app page, but are plugging away at getting one developed. Stay informed by signing up for our free newsletter and receive exciting project development information.

Which phones will the DuoTrac app be compatible with?

The DuoTrac app is compatible with iOS and Android.

Where can I download the app?

You can download the app from your device’s app store.

DuoTrac Technical Specs +

How much does DuoTrac weigh?

The sensors weigh approximately 4 grams each.

Can you calibrate the club sensor to a target?

NO, but we will be working on that after our release.

Is the battery rechargeable, and what is the battery life?

Yes! The sensors have a rechargeable 250 mAH battery, which gives approximately 10 hours of continuous use or 2 months of an hour use per week. Since battery life lasts up to approximately 10 hours of continuous use, it’s best to save the energy to minimize recharging to once every 2 months if used an hour per week.

Will I ever have to replace the battery within DuoTrac?

NO!

Do you have any patents?

Yes, we have a patent pending on our multi-sensor product.

DuoTrac Shipping +

What are the shipping costs? Which countries will DuoTrac be available in?

DuoTrac is available worldwide. You may receive an estimated shipping cost at checkout. Typically $10 for all domestic orders and $20 for all International Orders.

What will International duties cost me?

International duties and taxes maybe incurred upon shipment of DuoTrac Kits if certain countries tax limits have been exceeded. Custom duties are imposed on goods transported across international borders, to help protect countries economy, products, and jobs. In addition to an import duty, our product may be subject to other taxes such as sales tax (VAT, GST, etc.), excise duty, or other customs charges. Each country has its own set of taxes, and different ways of calculating them.

Below are a few links for different countries explaining their tax and duties requirements, and to help you calculate these costs. 
If you are charged with duties and taxes no matter what country, we will happily reimburse you. Just email us a copy of the customs charge you received from your post office, and a refund check will be out in the mail to you promptly. 

What stage of production are you in?

We are currently working on fulfilling our 1st production run. Please refer to the updates tab of our website for all product development progress.

DuoTrac Inquiries +

I’m a journalist and have questions, who do I contact?

For all inquiries, feel free to contact us at support@duotrac.com. Someone will personally handle any questions, concerns, or inquiries you may have.

Couldn't find the answer you were looking for?

Feel free to contact us at support@duotrac.com.

Common Questions +

Where is my order?

We are currently in the process of fulfilling pre-orders. You will receive your confirmation email along with your UPS Tracking Number as soon as your DuoTrac kit is shipped.

Where is the app?

Our iOS and Android app versions are live in the App Store! Simply search for 'DuoTrac Golf' to download.

Will DuoTrac measure club head speed?

No, We have the algorithms within the sensors to do so. The reason we do not feel measuring club head speed is beneficial is because speed kills on the driving or practice range because if more distance is what you need then better mechanics is the only way to get it, unless you want inconsistent shots and injury by going at it more than full force. A better way to look at speed is more by tempo or ratio from back swing to down swing. If the ratio is ideal that really is all you should focus on, not how fast you can swing a club, which can eventually cause you to injure yourself.

 

 

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